Shipping & Business Terms
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|Free shipping is for orders
shipped within the lower 48 US States and that are shipped
using ground /standard shipping only.
There are certain items that do not qualify for our free shipping offer due to size or weight. These items will have a note in the description letting you know that they do not qualify.
For items that do not qualify for free shipping, the shipping cost will be added to your order before your card is processed and you will be charged the exact amount that the carrier charges us.
Orders to Alaska, Hawaii, and any US. Territories will be billed at the actual shipping cost quoted to us by the carrier.
Most orders are shipped within 3-5 business days after receipt of your order.
Expedited shipping is available but your free shipping will be forfeited and you will be charged actual shipping cost quoted to us by the carrier.
If you have a preference for shipment other than standard ground,
(For Example, Overnight or 2 Day Air)
please include this in the “Comments/Special Delivery Instructions”
section of the shopping cart upon check-out, or by contacting Customer Service
For estimated shipping quotes, or questions regarding shipping, please contact Shipping
Methods of Payment
Seaside Treasures currently accepts Visa, Master Card, American Express and Pay Pal. Please Note: The charge for all transactions on Seaside Treasures will show on your credit card statement under our corporation name of Seaside Treasures & More, Inc.
NOTE TO INTERNATIONAL CUSTOMERS:
Please make sure that your credit card has 16-digits unless you are using American Express. We are unable to process any credit cards other than the cards listed at the top of this paragraph.
Orders may be cancelled by contacting Customer Service
Most, but not all, orders are shipped within 3-5 business days.
If an order has been packed and processed for shipment and cancellation is requested, orders may be subjected to a 15% restocking fee.
If an order has already been shipped, customers may refuse delivery of the package to cancel an order.
All orders refused will be subjected to a 15% restocking fee.
Seaside Treasures does not refund shipping charges under any circumstances.
In the unlikely event that you receive a package that contains an item(s) that is damaged, please contact our office immediately. All Claims for damaged items must be reported to Seaside Treasures within 7 calendar days of receipt of your package.
Seaside Treasures must submit damaged claims to our shipping carriers immediately; thus, we must impose a 7 calendar day restriction for notification of damaged item(s).
Seaside Treasures handles each damaged item(s) claim individually and promptly.
Please keep all damaged items and their original boxes for 31 calendar days as the damaged item(s) may be inspected by the original shipping carrier.
Seaside Treasures may also send a return shipment call-tag for damaged item(s) to be returned to our offices.
Seaside Treasures does not refund shipping charges in any case.
Seaside Treasures strives for 100% satisfaction on all of our products. In the unlikely event you receive an item that you are unhappy with for any reason, and your return item(s) are not damaged and in their original packaging, we will issue a refund for the returned item (less a 15% restocking fee).
Customers are responsible for any and all return shipping charges.
All Returns must be approved by Seaside Treasures before an item can be returned. Please contact our office immediately for return authorization approval.
We will then give you the correct address for your package to be returned to.
Return authorization can also be approved by contacting Customer Service
We will Not accept any C.O.D returns from any carrier for any reason.
International Shipments Including Canada
We ship most International orders using the United States Postal Service Express Mail International Service (EMS). Total costs include freight charges, package tracking, and insurance. Packages are generally shipped between 3-5 business days from the order date.
Some International orders will be shipped using the United States Postal Service Priority Mail International Service. This service is generally used for packages that are oversized (exceeding the Express Mail maximum box dimensions). Total costs include freight charges, package tracking, and insurance. Packages are generally delivered between 10-15 business days from the ship date, (this range may vary depending on Customs Clearance in the destination country).
If expedited service is needed, packages can be shipped via UPS Express which delivers between 1-3 business days from the ship date, (this range may vary depending on Customs Clearance in the destination country).
Customers are responsible for any Duties and/or Taxes due upon receipt of the package. Seaside Treasures is not responsible for any import duties and or taxes that may be applied by Customs officials in the destination country. Please contact your local Customs Authority for more information regarding duties and taxes that may be charged to you by them.
The actual shipping charge quoted to us by the carrier will be added to your order and your credit card will then be run for the total of the order plus the shipping before your order is shipped.
For questions regarding shipping, please contact Shipping
For Sales & Accounting mail only. Do not send packages to this address.
We will give you the correct warehouse address to mail your return to when you contact us for your return authorization code. Contact Support to obtain your code.
445 Hamden Drive
Clearwater. FL. 33767
Seaside Treasures does not give or sell any information.
We keep all customer information in strict confidence.
Credit Card information is secured, and automatically destroyed after 30 days unless you request that we keep your information on file.
For added security, your credit card is not processed on-line. We process all credit cards via a manual transaction terminal.
Please contact Support if you have any questions or concerns